Shipping Policy

Shipping Policy

At Cleaura Home, we aim to process and ship your order as quickly as possible.

Processing Time

Most orders are processed within 1–3 business days after your order is placed.

During holidays, peak seasons, or high order volume periods, processing may take slightly longer. If there is any major delay, we will contact you by email.

Estimated Delivery Time

Estimated delivery time is usually 7–12 business days, depending on your location and the shipping carrier.

Please note that delivery times are estimates only and may be affected by customs clearance, local courier delays, weather conditions, holidays, or other factors outside our control.

Shipping Areas

We currently ship to selected countries and regions, including:

United Kingdom
United States
Canada
Australia
European Union countries

If your location is not available at checkout, it means we currently do not ship to your area.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow 1–3 business days for tracking updates to appear after the tracking number is issued.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

If you notice an incorrect address, please contact us as soon as possible at support@cleaurahome.com.

Once an order has been shipped, we may not be able to change the delivery address.

Lost or Delayed Packages

If your package is delayed, please check the tracking information first.

If the tracking has not updated for several days, please contact us and we will help check the shipment status with the carrier.

Cleaura Home is not responsible for delays caused by incorrect shipping addresses, customs clearance, local courier delays, or events outside our control.

Contact Us

If you have any shipping questions, please contact us at:

support@cleaurahome.com

Our customer support team usually replies within 24–48 business hours.